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Acknowledgements
EQUAL
This Product has been part funded by the European Social Fund under the Equal Community Initiative Programme. The contents do not necessarily reflect the opinion or position of the European Commission and/or the Department for Work and Pensions.
Crown copyright
The following materials are © Crown copyright.
Construction
Materials for Embedded learning: Trowel Occupations Module 1:Signs, signals, labels Materials for Embedded learning: Trowel Occupations Module 2: The building team Materials for Embedded learning: Trowel Occupations Module 3: Working with drawings Materials for Embedded learning: Skills for Construction Module 1: The construction industry Materials for Embedded learning: Skills for Construction Module 2: health and safety Materials for Embedded learning: Skills for Construction Module 5: Working with others KSSP: Health and safety KSSP: Finding out about the construction industry
Enterprise
KSSP Guide to Good Practice: Supporting Problem Solving KSSP Guide to Good Practice: Supporting Working with others Read Write Plus E2E: Module 1 Making choices KSSP Communication How To Guides for Level 1 administration: Listen Actively Read and Understand Information Select the main points Structure information Use mind maps Write in paragraphs Write memos Take part in discussions
Customer service
KSSP: Supporting Communication: A Guide to Good Practice Materials for Embedded Learning: Customer Service Transport Materials for Embedded Learning: Customer Service E2E Module 4 Connexions: Working in Retail and Customer Service KSSP: How to Listen Actively KSSP: Workbook: Approaching the Customer KSSP: Workbook: Inside Retail: Handling Customer service problems KSSP: Workbook: Hairdressing: Client Consultation
Personal finance
DfES Skills for Life: Making Ends Meet DfES Skills for Life: The cost of driving DfES Skills for Life: Money matters DfES Skills for Life: Changing suppliers
Extracts may be reproduced by Development Partners for non-commercial education or training purposes provided that they are reproduced accurately and not used in a misleading context, and on the condition that the source is acknowledged.
Personal Finance Qualification Level 1 Description: reproduced by kind permission of the British Computer Society
Construction Careers: An Introduction: reproduced by kind permission of the Scottish Qualification Authority
References and links to the NCFE Level 1 Certificate in Exploring Enterprise Capabilities by the kind permission of NCFE.
